  {"id":204205,"date":"1999-01-31T00:00:00","date_gmt":"2019-03-12T18:43:51","guid":{"rendered":"https:\/\/www.un.org\/unispal\/?p=204205"},"modified":"2019-03-12T18:43:51","modified_gmt":"2019-03-12T18:43:51","slug":"auto-insert-204205","status":"publish","type":"document","link":"https:\/\/www.un.org\/unispal\/document\/auto-insert-204205\/","title":{"rendered":"West Bank and Gaza: Strengthening public sector management \u2013 World Bank report"},"content":{"rendered":"<div>\n\t\t\t\t<\/p>\n<div style=\"text-align:left;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\">\n<hr height=\"7px\" \/>\n<\/p><\/div>\n<div style=\"color:#000000;text-align:left;font-size:10pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>20002<\/strong><\/p><\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:center;font-size:12pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>WEST BANK &amp; GAZA<\/strong><\/p><\/div>\n<div style=\"color:#000000;text-align:center;font-size:12pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>STRENGTHENING PUBLIC SECTOR MANAGEMENT<\/strong><\/p><\/div>\n<p><\/p>\n<div style=\"text-align:center;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><img class=\"lazyload\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2744%27%20height%3D%2743%27%20viewBox%3D%270%200%2044%2043%27%3E%3Crect%20width%3D%2744%27%20height%3D%2743%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.un.org\/unispal\/wp-content\/uploads\/images\/d6603162667965bd852574f30057a3ef_image0.GIF\" border=\"0\" height=\"43px\" width=\"44px\" \/><\/p><\/div>\n<div style=\"color:#000000;text-align:center;font-size:8pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\">Social and Economic Development Group<\/p><\/div>\n<div style=\"color:#000000;text-align:center;font-size:8pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\">Middle East and North Africa Region<\/p><\/div>\n<div style=\"color:#000000;text-align:center;font-size:8pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\">The World Bank<\/p><\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:center;font-size:10pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>1999<\/strong><\/p><\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:left;font-size:10pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\">\/&#8230;<\/p><\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:left;font-size:10pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong><u>Table of Contents<\/u><\/strong><\/p><\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>Executive Summary &#8211; 8<\/strong><\/p><\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>Chapter 1: Introduction &#8211; 15<\/strong><\/p><\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>Chapter 2: The Palestinian Authority&#39;s Medium-Term Fiscal Outlook &#8211; 20<\/strong><\/p><\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tRecurrent Budget is Balanced and Donors Finance Capital Investment &#8211; 20\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tSocial Sectors Consume Substantial Budget Resources &#8211; 21\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tPublic Wage Expenditure is High and Growing &#8211; 22\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tPA Faces Increasing Demands for Fiscal Resources &#8211; 22\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tDonor Assistance may Decline and there is Little Scope to Increase Central Revenue &#8211; 23\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tEmerging Fiscal Deficits Pose a Challenge &#8211; 23\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>Chapter 3: The Palestinian Civil Service &#8211; 25<\/strong><\/p><\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tCompensation Levels in the PA Civil Service &#8211; 25\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tInstitutional Issues: The Different Administrative and Legal Systems in WBG &#8211; 25\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tSources of and Remedies for Uncontrolled Growth in Public Sector Employment &#8211; 26\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tInadequate Systems of Human Resource Management: Compensation, Recruitment and Promotion Policies &#8211; 26\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tExecutive and Legislative Institutions Involved in Public Administration and Human Resource Development &#8211; 27\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tAborted Reform: The New Civil Service Law &#8211; 28\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tRecommendations &#8211; 29\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>Chapter 4: Budgetary Institutions for Good Expenditure Outcomes and Propriety Safeguards &#8211; 31<\/strong><\/p><\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tFurther Development Needed in Budgetary Institutions for Good Expenditure Outcomes &#8211; 31\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tAccounting and Auditing Institutions and Rules are Central to Stewardship of Public Funds &#8211; 34\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tComprehensive Accounting Principles are Needed for Transparency and Accountability &#8211; 34\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tIn Sum, a Substantial Institution-Building Agenda Still Lies Ahead &#8211; 35\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>Chapter 5: Public Service Delivery: The Role of Non-Governmental and Private for Profit Organizations &#8211; 37<\/strong><\/p><\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tNGO and Private Sector Provision of Social Services is Sizable &#8211; 37\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tBetween 700 and 1000 NGOs Provide Social Services in WBG &#8211; 38\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tFunding, Donor Dependency and Sustainability are Crucial Issues for NGOs &#8211; 38\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tPrivate Provision of Social Services is Increasing, Especially in the West Bank &#8211; 39\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tFurther Expansion of Private and NGO Services Requires Economic and Political Incentives &#8211; 39\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tPA Outsourcing to NGO\/Private Providers Needs to be Systematized &#8211; 39\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tThe PA Can Improve Resource Allocation by Involving the NGO\/Private Sector in Planning &#8211; 40\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tTowards an NGO Law &#8211; 40\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tQuality\/Accreditation Standards must be Enforced in the Public and NGO\/Private Sectors Alike &#8211; 40\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tRecommendations &#8211; 41\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>Chapter 6: Education &#8211; 43<\/strong><\/p><\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tPA and UNRWA Provision and Financing are Complemented by the Private Sector\/NGOs &#8211; 43\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tThe System Maintains a Fragile Fiscal Equilibrium, Except for the Universities &#8211; 44\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tThe PA Education Budget Includes Increasing, but still Limited, Funding for School Textbooks, Maintenance, and Construction &#8211; 44\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tAllocation of PA Education Resources is Equitable &#8211; 44\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tHigh Birth Rates Threaten Fiscal Sustainability in Basic And Secondary Education &#8211; 45\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tTrends in PA Basic and Secondary Education that Need to be Reversed &#8211; 45\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tEducation&#39;s Governance Arrangements are Reasonable, but could be Improved &#8211; 45\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tThe PA&#39;s Education System is Transparent, but Accountability is Embryonic &#8211; 46\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tRecommendations for Changes in Financing, Efficiency, and Institution-Building &#8211; 47\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>Chapter 7: Local Government and Utility Reform &#8211; 49<\/strong><\/p><\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tMunicipal Government: Utility Operations Complicate the Picture &#8211; 49\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tNon-Utility Revenues are Restricted and Relatively Meager &#8211; 50\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tRaising Local Tax Capacity Through an Expanded Local Property Tax &#8211; 51\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tRegional Utilities to Improve Efficiency and Service Quality &#8211; 51\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tLarge Fiscal Disparities Among Municipalities Call for Equalization &#8211; 52\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tAn Agenda for Local Government and Utility Reform &#8211; 53\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>Figures and Tables<\/strong><\/p><\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tFigure 1: Recurrent Budget &#8211; 9\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tFigure 2: Share of Central Government Payroll in Current Expenditures: NNA Countries and Averages for Bank Regions &#8211; 10\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tFigure 3: Local Government Expenditure as a Percent of GDP &#8211; 12\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tFigure 4: Local Property Taxes as a Percentage of Household Expenditure &#8211; 13\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tTable 2.1: Fiscal Accounts of the Central Government &#8211; 21\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tTable 2.2: Central Government Expenditure &#8211; 21\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tTable 5.1: Provision of Education\/Health Services by Organization &#8211; 37\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tTable 6.1: Outlays on Education by Source, FY 1997 &#8211; 43\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>Data Annex<\/strong><\/p><\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tFigure A. 1: Central Government\/UNWRA Employment as Percent of Labor Force in MNA Countries\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tFigure A.2: Share of Central Government Payroll in Current Expenditures: MNA Countries and Averages for Bank Regions\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tFigure A.3: Local Government Expenditure as a Percent of GDP\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tFigure A.4: Local Property Taxes as a Percentage of Household Expenditure\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tFigure A.5: Nontax Revenue of Local Governments as Percentage of Total Revenue and GDP\n\t\t\t\t<\/div>\n<div style=\"color:#000000;text-align:left;font-size:9pt;font-family:Arial, san-serif;margin-left:20px;\">\n\t\t\t\tTable A. 1: Growth of PA\/UNWRA Employment, 1994-1997\n\t\t\t\t<\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:left;font-size:10pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\">\/&#8230;<\/p><\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:center;font-size:12pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>Executive Summary<\/strong><\/p><\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:left;font-size:11pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>I. Introduction<\/strong><\/p><\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:left;font-size:10pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>Strengthening the Capacity of Public Sector Institutions in the Palestinian Authority to Meet Coming Needs for Public Services and Investment<\/strong><\/p><\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:left;font-size:10pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\">Despite a renewed round of pledges of donor support following the Wye Accords in late 1998, the Palestinian Authority faces potentially severe fiscal constraints in meeting the need for public services and investment over the medium term. While there are no simple ways of alleviating these constraints, efficient management of public expenditures would ensure the best possible use of available resources and avoid crises. Developing strong public sector institutions that foster good budgetary and public sector management thus deserves top priority. Donor support is needed to help strengthen these institutions, with emphasis on four priority areas. <\/p><\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:left;font-size:10pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\">First, present efforts to improve the management of public sector employment in the Authority need to be strengthened to avoid unsustainable levels of expenditures and to build an efficient and qualified civil service. Second, continued efforts to build effective budget management systems (such as the Government Financial Management Information System) are critical to ensure fiscal discipline, resource allocation according to strategic priorities, and efficient and effective use of resources. Third, to obtain more cost-effective public services, NGOs and the private sector need to be more fully involved in their delivery. And fourth, better management of local government and utilities can make a significant contribution to public sector responsibilities in service delivery.<\/p><\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:left;font-size:10pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\">The Authority is gradually moving beyond the reconstruction\/rehabilitation of physical assets and the initiation of essential public sector functions. Donor assistance has been a critical factor in these achievements. <\/p><\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:left;font-size:10pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\">While the need for donor support for new investment remains critical, there is now an urgent need for increased donor support to strengthen the institutional framework for public sector management. Strong public sector institutions (rules, norms, and procedures) and supporting systems &#8211; with particular emphasis on those that bear on public finance &#8211; are needed to ensure the Authority&#39;s own capacity for good policy design and implementation and sustainable, high-quality provision of services to the Palestinian population.<\/p><\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:left;font-size:10pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\">The following example is just one among many that show how much material difference improved public sector management can make to public service access and quality. <\/p><\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:left;font-size:10pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\">Although per capita consumption of water in the West Bank\/Gaza is only one-third that in Israel and below the minimum amounts recommended by WHO, 45-50 percent of water in West Bank\/Gaza municipal systems is lost in transmission and distribution! Such losses are far greater than in efficient utilities elsewhere in the world; in Singapore, for example, transmission and distribution losses are as little as 6 percent. Better management can reduce these losses, increase revenues and improve service without increasing payment burdens of utility customers. In Gaza, new management arrangements supported by donor credits have already resulted in significant improvements. <\/p><\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:left;font-size:10pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\">Additional donor support to build management capacity can similarly improve other infrastructure and &quot;people&quot; services. <\/p><\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:left;font-size:10pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\">\/&#8230;<\/p><\/div>\n<p><\/p>\n<div style=\"color:#000000;text-align:center;font-size:10pt;font-family:Arial, san-serif;\">\n<p style=\"margin-top:0px;margin-bottom:0px;\"><strong>Full report: <\/strong><\/p><\/div>\n<p>\n\t\t\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>20002 WEST BANK &amp; GAZA STRENGTHENING PUBLIC SECTOR MANAGEMENT Social and Economic Development Group Middle East and North Africa Region The World Bank 1999 \/&#8230; Table of Contents Executive Summary &#8211; 8 Chapter 1: Introduction &#8211; 15 Chapter 2: The Palestinian Authority&#39;s Medium-Term Fiscal Outlook &#8211; 20 Recurrent Budget is Balanced and Donors Finance Capital <a href=\"https:\/\/www.un.org\/unispal\/document\/auto-insert-204205\/\"> [&#8230;]<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"template":"","meta":{"footnotes":""},"country":[],"document-category":[1323],"document-source":[1957],"committee-meeting":[],"document-subject":[1945,1937,2441,5362,2097],"entity":[1729],"document-language":[6542],"class_list":["post-204205","document","type-document","status-publish","hentry","document-category-report","document-source-world-bank","document-subject-assistance","document-subject-economic-issues","document-subject-education-and-culture","document-subject-ngo-civil-society","document-subject-social-issues","entity-united-nations-system","document-language-english"],"_links":{"self":[{"href":"https:\/\/www.un.org\/unispal\/wp-json\/wp\/v2\/document\/204205","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.un.org\/unispal\/wp-json\/wp\/v2\/document"}],"about":[{"href":"https:\/\/www.un.org\/unispal\/wp-json\/wp\/v2\/types\/document"}],"author":[{"embeddable":true,"href":"https:\/\/www.un.org\/unispal\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/www.un.org\/unispal\/wp-json\/wp\/v2\/document\/204205\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.un.org\/unispal\/wp-json\/wp\/v2\/media?parent=204205"}],"wp:term":[{"taxonomy":"country","embeddable":true,"href":"https:\/\/www.un.org\/unispal\/wp-json\/wp\/v2\/country?post=204205"},{"taxonomy":"document-category","embeddable":true,"href":"https:\/\/www.un.org\/unispal\/wp-json\/wp\/v2\/document-category?post=204205"},{"taxonomy":"document-source","embeddable":true,"href":"https:\/\/www.un.org\/unispal\/wp-json\/wp\/v2\/document-source?post=204205"},{"taxonomy":"committee-meeting","embeddable":true,"href":"https:\/\/www.un.org\/unispal\/wp-json\/wp\/v2\/committee-meeting?post=204205"},{"taxonomy":"document-subject","embeddable":true,"href":"https:\/\/www.un.org\/unispal\/wp-json\/wp\/v2\/document-subject?post=204205"},{"taxonomy":"entity","embeddable":true,"href":"https:\/\/www.un.org\/unispal\/wp-json\/wp\/v2\/entity?post=204205"},{"taxonomy":"document-language","embeddable":true,"href":"https:\/\/www.un.org\/unispal\/wp-json\/wp\/v2\/document-language?post=204205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}